Close CRM is a customer relationship management tool tailored for small businesses and growing teams, particularly those in sales. It offers a comprehensive suite of features that allow users to capture leads, manage them through a sales pipeline, and score them effectively. The software is priced starting at $19, making it accessible for small teams, though it has some user limitations. Key features include the ability to capture interactions from calls, emails, voicemails, and Zoom meetings, all integrated within the platform. This makes it easy to track and assign interactions across team members. The CRM is designed to be user-friendly with simple views and dashboards, avoiding the complexity of bulkier CRM systems. Automation features like workflows, integrations, and sequences help streamline processes, making business operations more efficient. Close CRM also offers additional services such as phone premium services and AI-driven call summaries, enhancing communication management. While the design and ease of setup are praised, some users note limitations in the mobile app and integration options, though the platform supports over 100 integrations. Overall, Close CRM aims to be a central hub for business communication, offering a balanced approach to CRM functionalities.