The video highlights the inefficiencies of using AI chatbots like Google Gemini to create online forms, as they only provide suggestions rather than building the forms directly. Instead, JotForm's AI form generator is showcased as a superior alternative that can create fully functional and customizable forms quickly and easily. The presenter demonstrates this by inputting a prompt for a real estate inquiry form and a car detailing order form, both of which are generated with specific fields and options tailored to the user's needs. JotForm's features, such as dynamic formatting, required fields, and payment integration, are emphasized as advantages over other form builders. The video also introduces JotForm's 'copilot' feature, which allows users to make quick changes to the form's design and content with simple instructions, further enhancing user experience and efficiency.