SAS Software - KNVB | Using SAS Data and Analytics to Enhance the Football and Fan Experience | SAS Customers
The KNVB (Royal Dutch Football Association) leverages data and technology to proactively identify trends and address the needs of fans, aiming to improve football in the Netherlands and increase fan engagement. By utilizing platforms like SAS CI360 and SAS Viya, the KNVB can analyze audience behavior, personalize communication, and enhance user experiences. For instance, during the European Championship, tailored content was delivered through the Oranje app, allowing for personalized interactions such as weather alerts. The KNVB's strategy is KPI-driven, focusing on goals like increasing active football players to one million. Additionally, the eQuality Index was introduced to balance league divisions, enhancing grassroots and amateur football. Voetbalmedia, running the amateur football platform, uses these insights to improve user experiences, offering personal dashboards for players to track performance and statistics. This innovation is crucial for connecting people and promoting health through football, a significant part of Dutch culture.
Key Points:
- KNVB uses data to proactively engage with fans and improve football in the Netherlands.
- SAS CI360 and SAS Viya platforms enable personalized communication and strategic KPI analysis.
- The Oranje app provided tailored content during the European Championship, enhancing fan interaction.
- The eQuality Index helps balance league divisions, improving grassroots and amateur football.
- Voetbalmedia enhances user experience with personal dashboards for tracking player and team performance.