BBC News - Mum sues Mattel after adult site misprint on Wicked dolls. #Wicked #US #BBCNews
A mother, Holly Ricketson, has filed a lawsuit against Mattel, seeking $5 million in damages after discovering that the packaging of dolls she purchased mistakenly included the address of an adult website. This error led to her daughter accessing the site, which contained explicit pornographic content. The lawsuit claims that this mistake caused significant emotional distress to Ricketson and potentially affected other consumers who purchased the dolls. Despite Mattel's previous apology and recall of the dolls, the lawsuit argues that the company has not offered any refunds to affected customers. The legal documents describe the inclusion of the adult website as an 'inexcusable error,' and the case highlights the importance of quality control in product packaging to prevent such incidents.
Key Points:
- Mattel is being sued for $5 million due to a packaging error involving an adult website address.
- The lawsuit claims emotional distress was caused to the plaintiff, Holly Ricketson, and potentially other consumers.
- Mattel has apologized and recalled the dolls but has not offered refunds, according to the lawsuit.
- The error led to a child accessing explicit content, highlighting the need for stringent quality control.
- The case underscores the potential legal and reputational risks companies face from packaging errors.